Help with Snowman and What's the Word
Something not working, or an idea? Write to support@jctechnology.dev. One person reads every message; expect an answer within two days. Saying which iPhone you have and which game helps.
Snowman
Hangman in reverse: every wrong letter melts a little more of the snowman. Play Solo, or Pass and Play, where players take turns hiding a word. On iPhone Duo, fold in a little and hold for a hint, and close the phone for a snow-globe peek. On other iPhones the same game plays on one screen.
What's the Word
Get your team to guess the word without saying the five words on the card. On iPhone Duo, close the phone to peek at your card, open it to start the clock, and dip the hinge to pass. On other iPhones it plays on one screen with buttons. Try Practice to play a turn on your own.
Common questions
Fresh Words or Fresh Cards are greyed out. They need an iPhone with Apple Intelligence turned on in Settings. The built-in word bank and decks always work.
The camera or microphone was turned off. Turn it back on in Settings, then Snowman or What's the Word. Both games play fully without them.
Privacy. Neither app collects data. See the privacy policy.